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How long between earning a companion pass until you can use it?

tino1973
New Arrival

I earned my companion pass this morning (thanks surveys!) and when I called to cancel my wife's flight and rebook it with my companion pass, the service rep said it usually takes a couple of days for the system to update it.  The flight is sold out and in a month, so I just want the peace of mind to get this taken care of.

1 REPLY 1

Re: How long between earning a companion pass until you can use it?

TheMiddleSeat
Top Contributor

Have the points actually posted to your account? If so, then it should just be a few days as you were informed. 

 

Flight is 100% sold out? If so, you won't be able to add a companion and canceling the booked ticket may or may not immediately open a seat. Keep checking back, space tends to become available closer to departure.

 

--TheMiddleSeat