It truly made my day!

[iaawe8286]

Dear Southwest friends,

As a spur of moment at southwest. com.   I was able to covert all of my unused travel funds to rapid rewards points tonight. I would like to send a big "THANKS" to the upper management team of SW.  

It truly made my day!  Thanks! 

[bec102896]

Glad to hear the converting funds to points was a success for you. Feel free to share you compliment with southwest directly though one of these contact methods: Submitting a Customer Service Compliment Twitter is the quickest and easiest these days. 

-Blake

[jksobonya]

Awesome! 🎉

--Jessica

[elijahbrantley]

Great news! I too have a ton of travel funds, and I need to consider how much of it I will convert to points. Glad to have this option!

[SWFlyer007]

Same here.   I think I have about 7 flights that I might decide to switch over.