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Southwest Airlines Community

March 2021 no RR

Kvainuku
New Arrival

I have yet to receive my RR points for the month of March and my statement closed on March 12th. Anyone having any issues? Chase says they sent over the points and SW has no record on it. I have yet to hear back from customer relations. I have received my points for previous months within days after my statement closing.

1 REPLY 1

Re: March 2021 no RR

TheMiddleSeat
Top Contributor

See this thread: https://community.southwest.com/t5/Rapid-Rewards/Delay-in-points-being-posted-to-Rapid-Rewards/m-p/8...

 

Apparently, there was a notice posted about a delay.

 

--TheMiddleSeat