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Why is it always so difficult to redeem my points? I'm trying to use the "More Rewards", but can never find it. It almost feels like Southwest hides this option deliberately. If you know how to access more rewards, please share.
Solved! Go to Solution.
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Solution
https://www.southwest.com/rapidrewards/redeem-more-rewards
Be aware that More Rewards is not a part of Southwest. It is a totally different company. It alone sets the rules for what it does. Currently, you must be a Chase Southwest Airlines credit card holder to use the service.