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Need help applying my Rapid Rewards Points from a past flight

TammyM
Explorer C

for some reason i can not register my past flight rapid reward points and they dont show up as already registered...anyone know how to do this? the website instructions arent helping me.

2 REPLIES 2

Re: Need help applying my Rapid Rewards Points from a past flight

franktravel
Aviator B
Solution

You can request past flight points for up to 12 months after your flight.  To claim points for a past flight, simply log into your account, select My Account and choose theManage tab within My Rapid Rewards.  Choose Request past points in blue text and enter your confirmation number)from your reservation. After verification of your flight information (approximately 3-5 days), points will be deposited into your account.

Re: Need help applying my Rapid Rewards Points from a past flight

TheMiddleSeat
Aviator A

Are you trying to get points for a flight you flew but didn't get credit for? What do you need help with? 

 

 

You can request past flight points for up to 12 months after your flight.  To claim points for a past flight, simply log into your account, select My Account and choose the Manage tab within My Rapid Rewards.  Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (approximately 3-5 days), points will be deposited into your account.