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All
I have booked a flight, but it is not showing on my Rewards Account under forthcoming flights. Have tried calling, messaging SW, but no joy--any suggestions?
Thank you
Solved! Go to Solution.
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do you have the confirmation email and or alpha numeric confirmation #. If you were not not "signed in" to your rapid rewards account when you made the purchase I don't believe the system will know it's you.
You can add you rr# to the ticket once you bring up the confirmation number as long as your name info matches, (middle name, middle initial must match etc.)
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Look up your reservation:
https://www.southwest.com/air/manage-reservation/index.html?page=ADD-RAPID-REWARDS-NUMBER
Then add your RR number to the reservation.
--TheMiddleSeat
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Thank you