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Ordered laptop using rapid rewards, hasn't came

williamellis75
New Arrival

Hello, one week ago I ordered a HP laptop using my rewards points for my nephew, and I have gotten no emails regarding it being shipped or anything of that sort, how long will this take to ship? It's been a week already and packages are supposed to ship in 4-6 days.

1 REPLY 1

Re: Ordered laptop using rapid rewards, hasn't came

dfwskier
Top Contributor
Solution

If you used points to buy a laptop, you did not do so thru Southwest.

 

You used More Rewards, and should ask the question of them.

 

 

 

https://community.southwest.com/t5/Knowledge-Base/More-Rewards-Contact-amp-FAQs/ta-p/108878