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Promotion "More ways to earn towards A-List or A-List Preferred" Question

kingsmatt80
Adventurer C

I signed up for the "More ways to earn towards A-List or A-List Preferred" promotion currently running from March 1st to May 31st.  Registered the same day the event was available on my account page.  Spent a little over $10K last month on my Southwest Premier Business card.  This spending total was from March1st to March 31st.

 

The promotion says that you earn 3,000 TQPs for every $5K you spend on a Southwest Card.  It also says points will be deposited in your account "within 4 weeks after the end of each month and by 6/30/2023 for May purchases".

 

I was expecting 6,000 TQPs to be deposited today since today is exactly four weeks from the end of the month of March (and is the last business day of the month).  But so far nothing.  Anyone else receive any TQPs under this promotion yet?

 

I did send a message to Southwest and have yet to hear back.  Will probably also have to contact Chase if I get the "we haven't received anything from Chase yet" from Southwest.

 

Thanks!

6 REPLIES 6

Re: Promotion "More ways to earn towards A-List or A-List Preferred" Question

TheMiddleSeat
Aviator A

I suspect a little more patience will be required.  Yes, I understand the terms say 4 weeks, but Chase, Southwest, and the process of how they interact to post points like this always seems to take a tad more time than stated.  If it were me I would wait for one more week, that makes 5, then reach out to Chase.  I don't have the terms for that promotion, if you do it would be great if you could post them.

 

--TheMiddleSeat

Re: Promotion "More ways to earn towards A-List or A-List Preferred" Question

kingsmatt80
Adventurer C

Thanks for the feedback and I agree a little more patience is warranted.  Here is the original promotion if I can get it to post here...

 

link here although it's through my account page so not sure if you can access it:

 

https://www.southwest.com/loyalty/myaccount/promotion-detail.html

 

And here is a cut and paste from the html:

 

Register once for more ways to earn toward A-List or A-List Preferred status.
• Earn 2X on flights
Earn double tier qualifying points on all qualifying flights1 when you register, book, and fly between March 1-May 31, 2023.

• Earn with reward travel
Every flight purchased with points counts as one tier qualifying flight, and 10% of points redeemed qualify as TQPs when you register,
book, and fly between March 1-May 31, 2023.2

• Earn with Rapid Rewards® Credit Card purchases
Earn 3,000 tier qualifying points for every $5,000 in purchases you make with any Rapid Rewards Credit Card from March 1-May 31,
2023. These bonus TQPs are in addition to the TQPs you already earn as a Cardmember.3

Registered


Frequently Asked Questions
1. Can I participate in all three promotions at once?
Yes.

2. What are Rapid Rewards tier qualifying points?
Tier qualifying points are earned from revenue flights booked through Southwest Airlines® or using a qualifying Rapid Rewards Credit Card. Now through May 31, 2023, every $5,000 in purchases Cardmembers make with their Rapid Rewards Plus Consumer and Plus Business, Priority, Premier Consumer and Business, or Performance Business Credit Cards from Chase earns 3,000 tier qualifying points. These tier qualifying points are in addition to current tier qualifying points Priority and Business Cardmembers earn with their credit cards.

3. Can I earn double tier qualifying points on a reservation that was booked with points?
No. However, during the promotional period, every flight purchased with points will count as one earned qualifying flight.

4. When will my earned tier qualifying points, flight redemption credit segment, or Rapid Rewards Credit Card points appear on Rapid Rewards “My Account” balance?

i) Double tier qualifying points will be posted to the account of the traveling Rapid Rewards Member within 72 hours after travel is completed.

ii) The flight segment credit and the 10% TQPs generated from travel purchased with Rapid Rewards points will be posted on the My Account page of the traveling Rapid Rewards Member within 10 days after travel completion.

iii) Bonus tier qualifying points obtained from purchases using the Member’s Rapid Rewards Credit Card will post directly to the Member’s account and will not appear on your credit card statement. Bonus tier qualifying points earned from this offer will be deposited within 4 weeks after the end of each month and by 6/30/2023 for May purchases.
5. Will I also earn tier qualifying points for the fare associated with the reward reservation(s)?
Yes, 10% of points redeemed for air travel on Southwest qualify as TQPs earned for the passenger.

6. Do reward flight segment credits also apply to Companion Pass® qualification?
No, this promotion is for tier status only.

7. Can any Rapid Rewards Member participate in the Credit Card Spending promotion?
Yes, all Rapid Rewards Credit Cardmembers are eligible for this offer after registration during the promotional period: Rapid Rewards Plus Consumer and Plus Business, Priority, Premier Consumer and Business, or Performance Business Credit Card.

Disclaimers

1Tier qualifying points are earned on flights paid entirely with dollars, Southwest LUV Voucher's®, gift cards or travel funds, and with no portion of the purchase price paid for with Rapid Rewards®points. Only qualifying activity will be eligible for tier qualifying points. Tier qualifying points are not eligible to use for redemption toward flights or with More Rewards. Only the Rapid Rewards Member who received this offer from Southwest Airlines® is eligible for this promotion. Offer is nontransferable. Bonus tier qualifying points earned from this offer will post prior to 6/30/2023. To qualify for this bonus offer, your Rapid Rewards Credit Card account must be open and not in default at the time of fulfillment Chase is not responsible for the provision of, or failure to provide, the stated benefits and services. Bonus tier qualifying points will post directly to your Southwest Rapid Rewards account and will not appear on your credit card statement.

2All reward travel is subject to availability and taxes, fees, and other government on airport-imposed charges of at least $5.60 per one-way. Tier qualifying points are not eligible to use for redemption toward flights or with More Rewards. Only the Rapid Rewards Member who received this offer from Southwest Airlines® is eligible for this promotion. Offer is nontransferable. Bonus tier qualifying points earned from this offer will post prior to 6/30/2023. To qualify for this bonus offer, your Rapid Rewards Credit Card account must be open and not in default at the time of fulfillment Chase is not responsible for the provision of, or failure to provide, the stated benefits and services. Bonus tier qualifying points will post directly to your Southwest Rapid Rewards account and will not appear on your credit card statement.

3To be eligible for this bonus tier qualifying points offer, you must register between March 1 and May 31, 2023 ("Promotion Period"). During the Promotion Period you will earn 3,000 bonus tier qualifying points for every $5,000 in purchases made with your Southwest Rapid RewardsCredit Card. Please allow up to 4 weeks after the end of the Promotion Period for the bonus tier qualifying points to post to your Southwest Rapid Rewards account. "Purchases" do not include balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, or fees of any kind, including an annual fee, if applicable. Tier qualifying points are not eligible to use for redemption toward flights or with More Rewards. Only the Rapid Rewards Member who received this offer from Southwest Airlines® is eligible for this promotion. Offer is nontransferable. Chase is not responsible for the provision of, or failure to provide, the stated benefits and services. Bonus tier qualifying points will post directly to your Southwest Rapid Rewards account and will not appear on your credit card statement. Bonus tier qualifying points earned from this offer will post prior to 6/30/2023. To qualify for this bonus offer, your Rapid Rewards Credit Card account must be open and not in default at the time of fulfillment. Chase is not responsible for the provision of, or failure to provide, the stated benefits and services. Bonus tier qualifying points will post directly to your Southwest Rapid Rewards account and will not appear on your credit card statement.

Terms and Conditions

Earn 2X tier qualifying points on flights

To register for this promotion, you will need to provide your Rapid Rewards® account number at the time of registration. If you do not have a Rapid Rewards account number, you may register for an account by going online to https://www.southwest.com/account/enroll/. Rapid Rewards accounts are free. Tier qualifying points a...













https://www.southwest.com/account/enroll/. Rapid Rewards® accounts are free.

A flight segment is defi...



















Re: Promotion "More ways to earn towards A-List or A-List Preferred" Question

TheMiddleSeat
Aviator A

Thanks for posting the terms. I agree, it does seem like the points should have showed up by now. Keep us updated.

 

--TheMiddleSeat

Re: Promotion "More ways to earn towards A-List or A-List Preferred" Question

parpitt1
Frequent Flyer A
Solution

I received an "Customer Service Adjustment" just today, which I believe are a batch of tier qulifying points I earned through this promotion.

Your mileage may vary....

Safe Travels

Re: Promotion "More ways to earn towards A-List or A-List Preferred" Question

kingsmatt80
Adventurer C

Today when I checked I received a "Customer Service Adjustment" for 6,000 TQP.  So case closed.  Apparently just took them a little bit longer.  And it seems it may have been manually entered.  Usually the system generated point awards are labeled "RR Credit Card Tier Qualifying Points" in my account.

Re: Promotion "More ways to earn towards A-List or A-List Preferred" Question

dfwskier
Aviator A

If you go back and read the T&Cs, I bet you'll find that it reads something like the points will be deposited within 4 weeks of a statement from Chase.