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Southwest Airlines Community

RR Balance Inquiry

mpmmnok
Explorer C

Hello, Fairly new to RR but was wondering why the balance in my RR account doesn't match the Companion Pass balance?

Thank you.

1 REPLY 1

Re: RR Balance Inquiry

chgoflyer
Aviator A
Solution

Companion Pass qualifying points are a subset of your total Rapid Rewards points. The CP point count resets every January 1. Your total RR points just keeps growing until you redeem them.