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Southwest Airlines Community

RR Balance Inquiry

mpmmnok
New Arrival

Hello, Fairly new to RR but was wondering why the balance in my RR account doesn't match the Companion Pass balance?

Thank you.

1 REPLY 1

Re: RR Balance Inquiry

chgoflyer
Top Contributor
Solution

Companion Pass qualifying points are a subset of your total Rapid Rewards points. The CP point count resets every January 1. Your total RR points just keeps growing until you redeem them.