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Rapid rewards

New Arrival

I was trying to book my grandchildren a flight to visit me and I couldn't use my rapid rewards or the credit card. Why?


Re: Rapid rewards

Top Contributor



We're you getting an error message when booking the tickets? Are the kids Unaccompanied Minors (children under 12 traveling alone)?


Re: Rapid rewards

Rising Star

The answers to @bec102896 ?s with provide context for us to help, but when you sign in to your RR accnt, you can book a ticket for anyone. Once you choose the flight options, it will fill in your name as the flyer; you will simply need to change that info to your grandchildren’s info before you finalize the purchase. 

-A List Preferred, Companion Pass holder, Community Champion.