Skip to main content

Southwest Airlines Community

Reset RR Password

ekon626
New Arrival

I'm trying to book a flight with points, but I can't remember my password. My security questions are very out of date as well. Is there an easier way to reset my password than to call them? I've been on hold for 30 minutes and anticipated wait times right now exceed 2+ hours.

3 REPLIES 3

Re: Reset RR Password

dfwskier
Top Contributor

You could try contacting customer relations - Monday thru Friday normal business hours

 

https://community.southwest.com/t5/Knowledge-Base/Contact-Customer-Relations/ta-p/108355

Re: Reset RR Password

jksobonya
Rising Star
Solution

Can you not reset your password here? Fill in your first name, last name, and e-mail, and you will be emailed instructions on how to reset your password. 

 

https://www.southwest.com/account/recovery

 

--Jessica

Re: Reset RR Password

dfwskier
Top Contributor

@jksobonya wrote:

Good catch, Jessica. I had not seen that before.