Skip to main content

Southwest Airlines Community

Rewards disappear after a period of time

DisgruntledNok
Explorer C

In the beginning of 2017 I had about 500 points and now...... 0 ZERO NEGATIVE

  should be a disclaimer to use in such and such time cause I've done nothing but use SW and recommended to all I know but now..... Go somewhere that doesn't expect you to fly somewhere more than one time a year for us "blue collar" fools it is a luxury to fly once in a lifetime!

2 REPLIES 2

Re: Rewards disappear after a period of time

dfwskier
Aviator A

Hello. Sorry to hear that you lost your points.

 

 Actually the rules are stated within the Rapid Rewards Program: points will expire UNLESS one has at least one point earning actiivity every 24 months.

 

Rather than type in everything  about this topic anew, here's a link to another conversation on the topic:

 

https://www.southwestaircommunity.com/t5/Rapid-Rewards/139-000-points-stolen-Never-using-SW-again/m-...

 

 

Re: Rewards disappear after a period of time

franktravel
Aviator B

There are many ways other then flying to earn reward points to keep your account active.

 

1, Use Southwest Rapid Rewards Shopping 

2, Use Southwest Rewards Dining

3, Do on line free surveys @ e-rewards and eMiles