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TSA Number for Companion not Autopopulating

New Arrival

With the old website the companion booking would autopopulate along with the TSA number. Now this is not happening. Everything autopoulates except the TSA number. Is this glitch going to be updated?

2 REPLIES 2
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Re: TSA Number for Companion not Autopopulating

Top Contributor

Ones hopes so. This is a known issue that was fixed once already, but has reappeared again. The wheels of IT change spin slowly at Southwest, so for the time being I'd recommend double checking all companion bookings and adding the KTN manually if necessary. 

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Re: TSA Number for Companion not Autopopulating

New Arrival

Working again 🙂