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Why is my wife Virginia upcoming flight not in her account. Tk Dr. Kent

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Why is my wife Virginia upcoming flight not in her account.  Thanks.  Dr.   Kent

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Re: Why is my wife Virginia upcoming flight not in her account. Confirmation # is Z9Q574. Tk Dr. Ken

Rising Star

I believe the reasons your future flights are not showing up in your account could be...

 

1,  You were not loged in you account at the time of purchase and did not provide your Rapid Reward number.

 

Another reason, if another Rapid Reward member purchases a ticket from their account in someone elses name and does not provide that persons Rapid Reward number it will no show up in future flights. 

 

My sugestion is go to the Southwest home page and click on Flight/Hotel/Car.  Then click on "Manage Reservation"  Now click on "Add Rapid Rewards Number"  this should now put the flight in your account as future flight. 

 

Good Luck!