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did not receive gift card purchased in June

Bsy1
New Arrival

I purchased a gift card in June as a part of the 50X point promotion.  When booking flights today I realized I did not receive the actual gift card, jut the confirmation email.  My junk mail does not go back to June.  Can someone help me with this?  Wait times for customer service are too long to check there.

3 REPLIES 3

Re: did not receive gift card purchased in June

dfwskier
Top Contributor

Did the confirmation email include a card number and pin?

Re: did not receive gift card purchased in June

Bsy1
New Arrival

The email was only a confirmation that my gift card order had been received.  No cardnumber or pin.

Re: did not receive gift card purchased in June

TheMiddleSeat
Top Contributor

No one here can fix this for you if that's what you were hoping for. We're customers like you. You'll need to pick up the phone if you can't find the card.

 

--TheMiddleSeat