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how to update email on mobile app

New Arrival

I just booked a flight via mobile app and realized my email address on file was old. Where can I update it on the mobile app without having to call?


Re: how to update email on mobile app

Top Contributor

To change the email address on your account you will need to go to the full website. Once on the website log in and click my account. Next scroll down to the section that says my preferences- Profile. Click on notify then you should see an edit button where you can edit your email address. 


If you don't have a Rapid Rewards account or only want to change the email for this reservation I would reach out to Southwest on Twitter or Facebook and they should be able to assist you the quickest.