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how to use my flight credit

schdck1
Explorer C

I canceled a flight last february,got a credit,don't have the confirmation number any longer&need to use that credit towards the purchase of a new flight

1 REPLY 1

Re: how to use my flight credit

chgoflyer
Aviator A

You need the confirmation number. Have you checked your emails from Southwest? If you can't find it, try calling Customer Relations at 1-855-234-4654 -- they may be able to locate it for you using the credit card number used for purchase.