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does the rapid rewards card ever have money on it? i'm just curious
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do you mean money like a "cash back" rewards program? Not that I am aware. The card gives miles, rather than cash rewards, and not both.
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Your Rapid Rewards account is only a membership, it's not a credit card or debit card.
Any refunds or credits from flights would be retained by Southwest using the confirmation number and the name on the reservation.
If you mean the Rapid Rewards Chase Visa, then it is a regular Visa with the rewards coming in the form of Southwest points.
Home airport MDW, frequent visitor to MCO to see the mouse.