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transfer Ultimate rewards points to southwest airline account

calisun
Explorer C

I requested Chase to transfer Ultimate rewards points to my southwest airline account yesterday. It has been 36 hours since I submited the request, unfortunately the transfered points are still not shown up in my SW rapid rewards account. I called SW and was told my account was expired in 2013 as there is no activity. But I still can log into my account. They told me it can be activated again by booking , transfer points, etc. Did someone enconunter similar situation? I am really screwed up now ! Woman Sad Called SW several times but no one can really help. I need to book my flights asap

 

Thanks,

 

CS

3 REPLIES 3

Re: transfer Ultimate rewards points to southwest airline account

calisun
Explorer C

finally points are posted. took about 2 days. thanks god!

 

CS

Re: transfer Ultimate rewards points to southwest airline account

darowles
Explorer C

@calisun 

 

I am having the same problem!  I tried to transfer Chase UR points into my RR account on Tuesday morning (8/8) and am still not seeing them.  Chase confirmed that they went through but no one at SW seems to have an answer.  You said they finally showed up after 36 hours??

 

Thanks!

Re: transfer Ultimate rewards points to southwest airline account

calisun
Explorer C

I requested Sunday morning, showed up Tuesday morning. You may see it tomorrow morning.

 

CS