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Can’t book a hotel

Hotelissues33
Explorer C

Has anyone tried to book a hotel through southwesthotels.com in the last couple of weeks? Any issues? I have done everything they’ve asked me to do including contacting booking.com who says the website errors are through southwest. Southwest customer service tried to book me a room and said they were having the same issue. It just won’t let you confirm your booking. It stops after entering in all credit card information 

1 REPLY 1

Re: Can’t book a hotel

TheMiddleSeat
Aviator A

It doesn't make sense to me why booking.com would blame Southwest since everything is processed by booking.com.  Sorry I can't help other than point you back in that direction.

 

--TheMiddleSeat