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Southwest Airlines Community

Canceled Flight

Explorer C

My flight was canceled less than 24 hours from departure from California to New Orleans, so this leaves me and my family STUCK in California I've talked to 2 customer service reps that are in the comforts of their homes taking calls and my family and I are in a panic because we did NOT prepare to stay an extra 2 days in los angeles Friendly southwest staff has NO COMPASSION and with stern tone says there is NOTHING that they can do, not offer money back flight credit hotel comp rental comp NOTHING...I've have prides myself on flying southwest and insist that all my friends and family do the same this is NOT my fault yet I have to figure something out...This was supposed to be the best birthday trip ever which now has turned into a nightmare Thanks southwest I will NEVER put my family in your hands again!!!