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Cancelled Flight ORD -PHX Help

CgmPhx
Explorer C

I have been on hold for 4 hours. This is No Exaggeration  My original departure was Sunday  October 9 and now the next open flight is October 12 TUESDAY  

I was given a voucher for a hotel for last night.  no food voucher. I will need additional vouchers for the the remaining days … I have been on hold for FOUR HOURS -  I paid for the next night at this hotel out of pocket so I won’t be kicked out
Am I wasting my time on hold  Should I return to the airport to get vouchers IN PERSON
I understand that things beyond our control happen. I am patient, kind and confused about the next steps. 

2 REPLIES 2

Re: Cancelled Flight ORD -PHX Help

SouthWORST
Adventurer C

Rebook your flight with another airline. Cease doing business with SouthWORSRT ever again. Best advice i can give you. They don't care that they've stranded you.

Re: Cancelled Flight ORD -PHX Help

CgmPhx
Explorer C

😞 That’s disturbing 😳 Thank You