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Cancelled twice as well and still not home

Teksatx
New Arrival

I flew into San Antonio for a wedding that took place on Thursday. I was supposed to leave Saturday back home to Denver on a nonstop flight. I had to rebook my cancelled flight for Sunday morning, then that flight was cancelled so I am rebooked for flying out Monday. I have to fly to Houston to connect to Denver. So the nonstop flight I paid for is a waste. And now it’s going to take over five more hours to get home. On top of the two and a half days I’ve been stuck. I’m also losing out on work pay as I am not salaried as well has having to pay extra for food and toiletries since I only brought enough for the couple days I had planned to be away so I could carry on. I haven’t found any information about what SW is going for all of us. I know we are all out extra time and money. I always love SW because they are usually the fastest and no hassle way to travel. Not feeling that right now. Has anyone heard how to get help and compensation?

1 REPLY 1

Re: Cancelled twice as well and still not home

TheMiddleSeat
Top Contributor

You can send your feedback and request for compensation to Southwest 

Contact Southwest Customer Service

Putting the comments in writing will be better than calling.

 

--TheMiddleSeat