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Changed the day on my reservation as I’m in the airport

Tarek1985
New Arrival

I’m in the airport in San Juan waiting on flight at 1:55 pm they cancel my flight put me on flight tomorrow at 3:55. Now I have to pay extra hotel night $900 and my babysitter is furious and threatening to quit!!

this is insane won’t even get me on another flight 

3 REPLIES 3

Re: Changed the day on my reservation as I’m in the airport

TheMiddleSeat
Top Contributor

Since you are at the airport it would be wise to speak with someone there to see if other options are available. If that doesn't work Contact Customer Relations

 

--TheMiddleSeat

Re: Changed the day on my reservation as I’m in the airport

Tarek1985
New Arrival
Oh I did so helpful I had to come up with my own strategy to get home.. not only that I’m watching an American Airlines flight depart to Chicago as my flight is cancelled because of “weather” it’s BS it’s either staffing or southwest is having issues blaming it on weather to not give anyone vouchers as so many airlines are going there today!! Shame on southwest now I’ll be I. Fort Lauderdale all night. Bogus weather delay

Re: Changed the day on my reservation as I’m in the airport

keasbey
Active Member

Definitely the risk you run flying with southwest 

 

My favorite is when it's 4:30pm, you check your flight , it says good. Then you show up at the airport and it updates to say as of 4:05pm that its been changed by SW