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Southwest Airlines Community

Customer Service

precious8990460
Explorer B

Thank you customer service for changing my flight for me and my daughter. You are great

2 REPLIES 2

Re: Customer Service

DancingDavidE
Aviator A
Solution

If you happen to recall their name it is possible to have them given a "kick tail" which is the Southwest method of tracking kudos for staff members.

 

Let us know here, or post to Facebook or Twitter and tag Southwest (SouthwestAir on Twitter).

 

Southwest when they see your post may ask you to message them privately with some details of your trip to track down the correct staff person.

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Customer Service

precious8990460
Explorer B

No I wish I could but can't remember her name and she was so sweet and friendly