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Does gate agent have software to use travel credit?

CupCrusher40
Active Member

Thank you

4 REPLIES 4

Re: Does gate agent have software to use travel credit?

paul594
New Arrival

Hello,

Sorry i don't have any idea about your query but Under Payment Method, there's a line that says Southwest® gift card, Travel Funds, or Southwest LUV Voucher. Click on it to open up the area, then select the Travel Funds button to switch to where you'll input the info from your Travel Funds.

 

Re: Does gate agent have software to use travel credit?

jksobonya
Rising Star

Typically in my experience if a flight is cancelled and you have to go to the gate agent to get a new flight assignment you aren't charged anything, so there would be no need for a gate agent to use your travel credit.

 

I had a recent experience where I went to a gate agent to try to get on a different flight because my original connecting fight had like a 7 hour layover, and they got me on an earlier flight without any issues. 

 

--Jessica

Re: Does gate agent have software to use travel credit?

CupCrusher40
Active Member

How about a non cancelled choice to go eariler? Thanks 

Re: Does gate agent have software to use travel credit?

CupCrusher40
Active Member

I understand this is very hard to figure out but is gonig soon, has a big credit