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Flight cancelled

xavierdoxie
New Arrival

I’m trying to find my way back home from Houston but my flight keeps getting cancelled. When my flight is cancelled it doesn’t allow me to change my flight I have to keep calling southwest with immense wait times. Can somebody help?

3 REPLIES 3

Re: Flight cancelled

TheMiddleSeat
Top Contributor
Solution

Send a private message to Southwest on Twitter of Facebook, or use the live chat function in the Southwest app if it's available.

 

--TheMiddleSeat

Re: Flight cancelled

swa-suck-it
New Arrival

Who reads the Twitter and Facebook messages?

Re: Flight cancelled

dfwskier
Top Contributor

Southwest does, and normally it takes less time than via clogged phone lines.