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Southwest Airlines Community

Flight cancelled

xavierdoxie
Explorer C

I’m trying to find my way back home from Houston but my flight keeps getting cancelled. When my flight is cancelled it doesn’t allow me to change my flight I have to keep calling southwest with immense wait times. Can somebody help?

3 REPLIES 3

Re: Flight cancelled

TheMiddleSeat
Aviator A
Solution

Send a private message to Southwest on Twitter of Facebook, or use the live chat function in the Southwest app if it's available.

 

--TheMiddleSeat

Re: Flight cancelled

swa-suck-it
Explorer A

Who reads the Twitter and Facebook messages?

Re: Flight cancelled

dfwskier
Aviator A

Southwest does, and normally it takes less time than via clogged phone lines.