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Southwest Airlines Community

Free reservation

Explorer C

 know SW used to hold a flight for you for 24 for free, due to covid I did not know if that was still a service they provide. has anyone had any experiences with this?


Re: Free reservation

Aviator C

You can cancel any reservation within 24 hours for full refund.   This is not related to Covid. 

Re: Free reservation

Aviator A

This is a policy that exist in some way on every US airline (even the low cost carriers) so yep it's still around. I think it was a policy made by the DOT. One difference between SW and a few other airlines is with SW you can book say 2 days before the actual flight and get the 24 hours to cancel however with other airlines this policy only applies if your booked 7 days or more before your scheduled flight.