Not trying to bully anyone, but I wouldn't consider any refund outside of the policy that I've established. SWA and many other companies worked and tried to do what they could during a crazy time of our lives, but they, or anyone, could guarantee everyone was going to be satisfied. Not just with airlines, but other issues and services as well I had to bite the bullet and move on. No, I wasn't happy, but I've not tried to make others feel bad as like with SWA, there were policies in place that I didn't take the time to fully go over and it's my fault. I hope this is just a minor blip in your life and you can move on and maybe I will see you on a future flight, if not, good, I have an empty middle seat.
