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Southwest Airlines Community

HELP

BellaSicilian
New Arrival

Why is the system not showing my upcoming TRAVEL 8/26-31?????  

 

Why is it 1 hour to TALK TO ANYONE at southwest????  

 

Why can't we email???

 

What is happening to this company?  

 

You used to be the best.....

 

Ughhhh

 

I need to know why my upcomig trip is not showing???

 

Can someone please contact me I have been trying for 3 days!  

3 REPLIES 3

Re: HELP

TheMiddleSeat
Top Contributor

If you had taken the time to read a little you would have found two other posts about that from yesterday.  Use this tool to see if you can pull up your reservation: https://mobile.southwest.com/view-reservation

Otherwise, your best bet is private message with your info on Facebook or Twitter or use the live chat in the Southwest app.  Most likely no panic needed.

 

--TheMiddleSeat

 

 

Re: HELP

jksobonya
Rising Star

Southwest has made numerous changes to the fall schedule and it's likely you were impacted. You should have received an e-mail about a change to your flight. You can certainly e-mail Southwest, or contact them on social media to explain your issue with your flight. I had to do this when I was notified about a change and 1/2 my intinerary was dropped. 

 

They fixed it in about 90 minutes after I DMed them on Twitter with the relevant information. 

 

https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US 

 

--Jessica

Re: HELP

DancingDavidE
Top Contributor

@BellaSicilian wrote:

Why is the system not showing my upcoming TRAVEL 8/26-31?????  

 

Why is it 1 hour to TALK TO ANYONE at southwest????  

 

Why can't we email???

 

What is happening to this company?  

 

You used to be the best.....

 

Ughhhh

 

I need to know why my upcomig trip is not showing???

 

Can someone please contact me I have been trying for 3 days!  


Live chat would be my go-to method in this case, go to "contact us" in the app during business hours (central time) and chat with an agent.

Home airport MDW, frequent visitor to MCO to see the mouse.