Skip to main content

Southwest Airlines Community

I booked a flight for my husband under my login

corinablack
New Arrival

I booked two flights one for me under my login leaving on a Monday and a second flight for my husband leaving on a tuesday.  He doesn't have a rapid reward number so I just booked in my login online.  I received an email for both reservations.

 

The problem is when I login, I can only see "my" reservation and not my husbands?  I tried calling customer service and they hung up on me three times in a row when I started to inquire about his reservation.  What gives?  Any advice?

2 REPLIES 2

Re: I booked a flight for my husband under my login

dfwskier
Top Contributor
Solution

It's pretty simple

 

Log on to your Southwest account

Click on My Account

Click on "see all trips"

Move down the page to "flight lookup" and input the ticket holder's name and confirmation number.

 

There's a way to do this without logging in, but I don't remember how to do so.

 

Re: I booked a flight for my husband under my login

TheMiddleSeat
Top Contributor

You only see flights you are actually scheduled to fly on under your account.  You can use this link to lookup a reservation without logging in.

https://www.southwest.com/air/manage-reservation/?clk=GSUBNAV-AIR-MNGRES

 

--TheMiddleSeat