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I cancelled my companion's flight but the fees were not credited

jbaily2002
New Arrival

Hello all! I just canceled my companion's flight (I plan to cancel mine too.) 

 

for the original reservation, I had to pay $85.05 but when I canceled, he was only credited the $11.20 that we used from his travel funds. Shouldn't the remaining amount that we paid be credited as well? 

 

Visa ending in 
Date: August 12, 2021

Payment Amount: $73.85

Travel Funds 
Date: August 12, 2021

Payment Amount: $11.20

 

 

Air 

Base Fare

$

0.00

U.S. 9/11 Security Fee

$

5.60

Animal and plant health inspection fee

$

3.96

US Immigration and Naturalization user fee

$

7.00

US customs User Fee

$

5.99

Passenger Facility and Security Charge

$

47.25

Travel Promotion Levy

$

10.00

Special Facility Charge

$

5.25

Total

$

85.05

1 REPLY 1

Re: I cancelled my companion's flight but the fees were not credited

TheMiddleSeat
Top Contributor

Yes, the non-travel fund portion should be credited back to the credit card. If you just canceled you wouldn't see that credit yet. Fees and taxes on a companion flight go back to the original form of payment. 

 

--TheMiddleSeat