We witnessed 8 hours Xmas night SW Gate agents adamantly refuse lodging, food, access to medicine, uber, taxi, car rental.any form of rebooking on SW and emphasized SW does not cooperate booking travel with ANY other airlines,car rentals, trains, or buses. They then started to issue fraudulent hotel{all full for days} vouchers. fraudulent flight vouchers{when legally due cash refund demanded},and 10's of thousands of fraudulent "your flight has been rebooked " documents that SW agents denied. AFTER 8 HOURS OF WATCHING SW AGENTS GASLIGHT PASSENGERS AND LAUGH AMONG THEMSELVES ABOUT PASSENGERS DISTRESS WE NOW REALIZE THAT THEY ARE FOLLOWING THEIR CEO'S false EXCUSE LADEN GASLIGHTING MARCHING ORDERS DENYING ALL ACCOUNTABILITY WITH NO INTENTION OF REAL COMPENSATION TO PASSENGERS. Don't worry SW is issuing 1/2 of original cost flight vouchers so you can wait in line 8 hours to find out your flight was cancelled again to fund SW oligarch management and CEO salary and perks, congressional lobbyists, and false advertising. Do not accept any compensation below 10 thousand$ per person per flight punitive and triple damage for expenses and lost time.
Despite the preponderance of evidence incriminating SW oligarch management and autocratic CEO's draining SW funding that should have gone to system improvements. the employees that I personally witnessed mistreat over 100 customers in 7 hours should not go unpunished. Knowing the system was breaking down they gleefully denied passengers rebooking ,alternate airline booking , uber, taxi rental car , shelter {often issuing fraudulent hotel voucher for known over occupied hotels], food , access to medicine, and common courtesy. They gaslighted customers and joked among themselves about customer distress. When will airlines repay the billions [7 billion for SW} that kept airline management and employees paid while airline consistently aligned with trumplican covicide to spread disease across country and create a million Americans death toll.
