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Incident report

New Arrival

Does anyone know how I can get a copy of an incident report.....we have a client that fell at the Phoenix Airport and Southwest Airlines management took a report.  


Customer service was no help with this.


Re: Incident report

Top Contributor

Old fashioned snail mail with the request might be the best bet.



Re: Incident report

Top Contributor

You could reach out to southwest on Facebook, Twitter, or send an email by clicking contact us at the bottom of this page and maybe someone from customer relations could help 


you might also contact southwest at PHX and see if they have the report and can send it to you I would try the baggage service office and maybe they can radio the manger to see what could be done to get you this info.