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Make Profile for frequent travelers

sullivja
New Arrival

Overall I am a net promoter of Southwest and they have a large majority of my flying business both for work and personal travel.  However, the one spot that frustrates me compared to other online booking experiences is having profiles that make it easier to book for my entire family.  I fly with my wife and kids and it is really frustrating to enter their data, look up their rapid rewards account, and do this each time I need to fly.

Is there any way we can get it that you can add people you fly with to your profile and then select them when booking?

9 REPLIES 9

Re: Make Profile for frequent travelers

TheMiddleSeat
Top Contributor

Yeah, that functionality has been mentioned previously here in the Community as a much desired item.  You're welcome to submit your suggestion directly to Southwest Contact Customer Relations 

 

--TheMiddleSeat

Re: Make Profile for frequent travelers

sullivja
New Arrival

Yeah.  I figured the more places I try to get some visibility the more likely it is to get implemented.

Re: Make Profile for frequent travelers

parpitt1
Active Member

FWIW, Adding your companion to any flight is easy

Re: Make Profile for frequent travelers

elijahbrantley
Rising Star

I'd love this as well!

 

-A List Preferred, Companion Pass holder, Community Champion.

Re: Make Profile for frequent travelers

jksobonya
Rising Star

Sounds like a good idea! Hopefully Southwest will implement it in the future.

 

--Jessica

Re: Make Profile for frequent travelers

bec102896
Top Contributor

I also agree it would be nice to save frequent travelers info on our profile that way no matter which method you use to book you can just make a click or 2 and make life much easier and it would help when it comes to booking a flight with just a couple seats left as typing out all the info can make a difference in getting the flight or not. 

 

If you are using an IPhone to book your flight maybe this will help for the time being. 

 

How can my iPhone help store info for frequently booked travelers?

 

--Blake

Re: Make Profile for frequent travelers

CupCrusher40
Active Member

This idea  has cons as info can be stolen from hackers

Re: Make Profile for frequent travelers

gsking
Active Member

You don't have to even store it.   Just use their RR number. 

 

All info can be stolen by hackers.  Not sure why this makes it worse. 

Re: Make Profile for frequent travelers

Davidml3
New Arrival

You are on the internet. Anything can be stolen.

 

That is not a valid reason not to make a better feature.

I am surprised this has not been done after all of these years.