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Southwest Airlines Community

Mix up in charge

New Arrival

Hi, I made reservations for two from STL to LAS, for one way, and the website charged me the roundtrip price.  Can I get this corrected easily?


Re: Mix up in charge

Top Contributor

Assuming you did this less than 24 hours  ago, you can cancel the leg you don't want

and get a refund to your original form of payment.


If more than 24 hours ago, when you cancel the leg, you would get a travel fund.


BTW if your travel date is between 9/15/and 11/3, there is a fare sale going on now and you might find it advantageous to change everything if the fare is lower.