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Re: Multiple rebooks to keep Early Bird - keep original $$ value?

Jax2020
Explorer B

FYI - my refunds for all (airfare and EBCI) posted on Wednesday. I used Twitter DM to communicate with SWA. It took multiple exchanges, during which I had to point out the EBCI refund policy WRT cancellation by SWA and had to request airfare refund over $ banking 2-3x. But the whole discussion took only about 2 hours to get to my desired resolution. This worked for my friend/travel companion as well.
Thank you for your guidance!!

 

Re: Multiple rebooks to keep Early Bird - keep original $$ value?

SWDigits
Aviator A

@Jax2020 glad to hear and thank you for returning to share your experience.  It will help others in the forums to know your path to successful refunds!


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