No most customer service emails?

[cyberroo]

Am I crazy, or have they eliminated the form for customer service inquiries under the Contact Us link (on this page - it's now "help center" on the main page)?

I rebooked a flight yesterday for a flight credit, but didn't get the credit.  I was going to send an email/contact form, but can't find the form anymore.  

Just me?

[05bardic · Accepted solution]

---

@cyberroo wrote:

Am I crazy, or have they eliminated the form for customer service inquiries under the Contact Us link (on this page - it's now "help center" on the main page)?

I rebooked a flight yesterday for a flight credit, but didn't get the credit.  I was going to send an email/contact form, but can't find the form anymore.  

Just me?

---

Try here:

https://support.southwest.com/helpcenter/s/article/Can-I-send-email-to-Southwest

[cyberroo]

Thanks! I got lost in the maze of FAQs.