Purchased 5 tickets need to cancel two

[Shelly032469]

I have one confirmation number with 5 tickets. I need to cancel just two of the tickets.  How can I do this online?  Or can I?  I can't figure out a way to do it and I have been on hold forever with Customer Service.

[dfwskier · Accepted solution]

try the cell app chat function. It usually is pretty effective.

or one of the other contact methods:

https://www.southwest.com/html/contact-us/index.html?clk=GFOOTER-CUSTOMER-CONTACT-US