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I want to purchase a ticket for my mother, to lock in a price now, but want to be able to request a refund(back to me) if i need to cancel. How do i do that?
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Purchase Business Select or Anytime fares (refundable fares). Do not purchase Wanna Get Away fare (non-refundable). If you do cancel MAKE SURE you request funds back to the original form of payment OTHERWISE, your mom will get travel funds and you will never see your refund.
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Solution
The other way is via a RR points ticket.