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SW changed my flights FOR THE 2ND TIME TODAY and leaves me stranded by not adding the final flight of my trip. This leaves me stranded in Dallas with my car in Austin. Can't fix this online and customer disservice by phone is 100+ minutes. Plan to tell everyone to stay away from this airline and all who read this should too. FED UP!
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Service is often faster via private message on Twitter or Facebook. Just send a note asking for help with an existing reservation that was changed. You are hardly stranded since you haven't even started the trip and this should be an easy fix.
--TheMiddleSeat