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Southwest Airlines Community

SWA -Help your customers

FD
Explorer C

https://ktvu.com/news/california-gov-newsom-calls-for-home-isolation-for-all-seniors-bars-to-close-r...

governor wants residents to stay home for safety reasons. SWA. Give your customers the option of credit or refund.  

3 REPLIES 3

Re: SWA -Help your customers

dfwskier
Aviator A

Since this is a customer to customer forum, if you really want the airline to receive your suggestion, then you should send it to the airline. Here's how:

 

 https://www.southwestaircommunity.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-...

Re: SWA -Help your customers

FD
Explorer C

Thank you 

Re: SWA -Help your customers

bec102896
Aviator A
Solution

If you cancel your flight you will have a year from your original ticket purchase date to use the travel funds.