SWA cancelled our flight, now we have to book with another for $400 more.

[jmrexhau]

We had a flight booked for a month, then they cancel two months out and we have to pay $400 more for our flights.  They are garbage.  Lat time I flew with them my father-in-law passed away tragically and we had to return early, they gave me the worst time trying to get back early.

[jksobonya]

Southwest didn’t try to rebook you on another flight? Strange, but if they cancelled your flight you are entitled to a refund.

— Jessica 

[TheMiddleSeat]

I'm betting OP didn't ask to be rebooked. If dates and cities are the same rebooking should be a simple fix.

--TheMiddleSeat

[CupCrusher40]

yes customer should have gotten red ink cancellation email. If less then 24

hours you can refund for credit card money back