I gave Southwest a try since resuming travel today and I am sad to say it’s the last time. Made my reservations months ago, Southwest changed them. Check flight this morning before heading to the airport, says on time. Get to the airport flight delayed, will miss the connecting flight. Get an update while waiting in a long line that says we have been rebooked, only to be told once we get to the counter that we weren’t rebooked and the agent at the counter says she can’t help us, then they actually tried and got us a flight tomorrow. I honestly did not get the feeling the agent knew what they were doing. Major inconvenience all around. I will not be booking with Southwest ever again.
