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Switched first and last name on booking

TravelingGranny
Explorer C

Help!  I accidently switched my last name and first name on airline reservation.  Can it be fixed by calling airlines?

Has anyone had this happen before and had it resolved?

Thank you,

TG

2 REPLIES 2

Re: Switched first and last name on booking

dfwskier
Aviator A

If the fares have not changed, the easiest thing to do is cancel the original tick and buy a new one. SW does not charge for this. This would need to be done within 24 hours of the time you bought the ticket.

 

The alternative is to e-mail SW and request the change. Click on "contact us" below to do so.

Re: Switched first and last name on booking

TravelingGranny
Explorer C

TG here.  Problem solved.  

I did check on new flight as suggested below, but price was 3x higher and schedule was no longer available.

I was, however, able to call customer service and they were happy to correct my error at no charge.  I had a long wait on the line, but it was worth the wait for them to fix my mistake.

This is another why we love to fly Southwest