Travel fund extension apply if I cancel?

[JamRam545]

We booked a round trip Apr into May. We will be canceling as this was a trip to WDW and they most likely will be closed. 

Does the updated travel funds extension apply if I cancel our flight? Or is it only flights that SW cancels?

Our travel funds expire Oct 2020 currently and I would just like to rebook for next year, same window. The extension of travel funds would make that possible 

[DancingDavidE]

It doesn’t matter how the travel fund comes to be only the expiration.

With an October expiration I don’t believe you are covered for the extension yet, although there could be changes to the policy as the situation continues.

[jksobonya · Accepted solution]

Per Southwest:

Any newly created travel fund because of a flight cancellation between March 1-May 31, 2020, will have an expiration date of June 30, 2021

This includes flights you cancel yourself within this time frame.

Hope it helps!

Source: https://www.southwestaircommunity.com/t5/Blog/Policy-Update-amp-Clarification-Extending-Travel-Credi... 

--Jessica

[JamRam545]

Awesome, thanks! That’s how I read it to!

[KMA78]

Hi Jessica,

Just tagging on to this post...just cancelled a flight today for April 13th and it says my travel funds expire 2/2021. The June 2021 was not applied per this new policy. Should I be calling regarding this?

Thank you

[SWDigits]

@KMA78 Southwest indicated in their blog post that the IT implementation will take time.

[KMA78]

Thank you! I did see 14 days after more reading. Hoping that’s the case.