Skip to main content

Southwest Airlines Community

Upcoming flight not showing up on my account because wife bought family tix

jhr1971
Explorer C

How do you get your ticket to show up on your account when someone else buys the tickets? I would like to use my app for boarding pass, check in etc. but can't because the trip doesn't show up on my account. 

2 REPLIES 2

Re: Upcoming flight not showing up on my account because wife bought family tix

TheMiddleSeat
Aviator A
Solution

Sounds like your Rapid Rewards account number was not put on the reservation when it was purchased. From southwest.com here's how to do that:

 

To add your Rapid Rewards number to your reservation on Southwest.com click on Flight/Hotel/Car at the top of the screen. Under Flight select Manage Reservations. From here look up your flight using one of the two options available and click on Add Rapid Rewards number next to your name.

 

--TheMiddleSeat

Re: Upcoming flight not showing up on my account because wife bought family tix

jhr1971
Explorer C

that worked. thank you so much.