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Southwest Airlines Community

Vouchers issued before pandemic

Esther
New Arrival

Hello. We have 2 vouchers which we could not use last year because of the pandemic and the expiration date was 10/10/2020. We are ready to make flight purchases and we would like to still use these vouchers and the expiration date be extended since we were not able to fly last year.
We have chosen the flights but have not completed the transaction. Thank you

1 REPLY 1

Re: Vouchers issued before pandemic

dfwskier
Top Contributor
Solution

Well you can’t use expired vouchers. — because they are expired.

 

https://community.southwest.com/t5/Knowledge-Base/Contact-Customer-Relations/ta-p/108355

 

you could contact customer relations to request that they be extended, I’m unsure whether or not SW will agree to do so.